Order Cancellation and Return Policy
Cancellation Policy: The customer can choose to cancel an order any time before it's dispatched. The order cannot be cancelled once it’s out for delivery. However, the customer may choose to reject it at the doorstep.
In some cases, the customer may not be allowed to cancel the order for free, post the specified time and a cancellation fee will be charged. The details about the time window mentioned on the product page or order confirmation page will be considered final. Mallcom reserves the right to accept the cancellation of any order. Mallcom also reserves the right to waive off or modify the time window or cancellation fee from time to time.
Return Policy/ Refunds: All sales are final, and no refund will be issued. However, in case of genuine size replacement, we will try to accommodate wherever possible.
Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item subjected to quality check. Please keep the product intact, with original accessories, user manual, and warranty cards in the original packaging at the time of returning the product for replacement. If you have any questions concerning our return policy, please contact us at: firstname.lastname@example.org.