Shipping Policy

SSR Enterprises Private Limited (A Unit of Mallcom India Limited) ("we" and "us") is the operator of (www.mallcom.in) ("Website"). By placing an order through this Website, you will agree to the terms below.

These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations for our service. General Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will restock the items and notify you via email.

Shipping Costs: Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

Returns:  All sales at www.mallcom.in are final. We have a curated collection of safety items and due to safety issues returns are not always possible. However, in case of genuine size issue, we will try to exchange the desired size as per availability. Refunds are not possible, but we can provide a gift coupon only after the product is returned to our warehouse at the customer’s own expense followed by a QC process. The product should be in unused condition and the packaging should be intact.

Returns are not allowed in case of face masks.

Warranty: Mallcom India Limited will happily honor any valid warranty (only manufacturing defect) claims, provided a claim is submitted within 7 days of receipt of items. Customers will be required to pre-pay the return shipping. Upon return receipt of items for warranty claim, you can expect Mallcom India Limited to process your warranty claim within 7 days. Once warranty claim is confirmed, you will receive the choice of: refund to your payment method -a refund in the form of gift coupon a replacement item sent by you (if stock is available)